Gallagher Account Manager (Pharmacy Benefits) in Dallas, Texas

Arthur J. Gallagher & Co. , one of the world's largest insurance brokers, provides a full range of retail and wholesale property/casualty (P/C) brokerage and alternative risk transfer services globally, as well as employee benefit brokerage, consulting, and actuarial services in the United States. We also offer claims and information management, risk control consulting, and appraisal services to clients around the world.

Gallagher Benefit Services, Inc. (GBS) at consistently stands out in a competitive marketplace as an employer of knowledgeable, highly skilled and competitive talent. We are a company that touches businesses and their employees on a personal level. At the core, our job is to help protect the health and well-being of employees and their families and provide for their financial security – all while allowing employers to attract and retain the people they need to grow and succeed. As you consider the value of working for Gallagher Benefit Services, remember your talent, winning attitude and strong performance will be highly valued and will maximize your future potential.

Position Summary

Manage client accounts through implementation and assigned accounts. Resolve day to day issues for clients and assist Account Executive on aspects of supporting client specific strategic plans.

· Serve as the day-to-day contact for assigned accounts, interacting with client contacts to facilitate problem resolution and promote high client satisfaction

· Work cross functionally with internal departments regarding client needs and requests, contractual obligations, work procedures, benefit change requests, and other elements of supporting assigned clients

· Assist the Account Executive with account renewals, benefit enrollment meetings, and overall compliance with client contracts

· Manage plan setup and benefit configuration of new and existing clients in PBM system

· Participate in new client implementation meetings, finalists meetings, conferences and tradeshows

  • Developcontract amendments under the direction of the Account Executive

  • Documentappropriate client specific information in

  • Reviewreports and pharmacy benefit recommendations with clients quarterly andannually

  • Abilityto travel minimum 25%

Additional Considerations:


  • Bachelors degree in Business Administration, Healthcare Administration or related field or equivalent experience.

  • Appropriately licensed and/or certified

  • 1 Years of Pharmacy Benefits Management (PBM) experience highly preferred

  • Working knowledge of Microsoft Windows applications and MS Office

Work Traits:

  • Excellent verbal and written communication skills

  • Critical thinking and good judgment to quickly determine and prioritize key issues

U.S. Eligibility Requirements:

  • Interested candidates must submit an application and resume/CV online to be considered

  • Must be 18 years of age or older

  • Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation

  • Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization

  • Must be willing to execute Gallagher’s Employee Agreement or Confidentiality and Non-Disclosure Agreement which requires, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure

Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.

Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, color, religion, sex, age, veteran status, disability, national origin, or any other legally protected status. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Job: Client Service/Account Management

Organization: GBS - South Central Region

Title: Account Manager (Pharmacy Benefits)

Location: Texas-Dallas

Requisition ID: 40596