Gallagher Claims Consultant | Liability in New South Wales, Australia
Gallagher Bassett (GB) is Australia and New Zealand's premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co, with over 21,000 great people worldwide in over 140 countries.
Through a team geographically dispersed throughout Australia, GB provides a suite of claims management and related services out of CBD offices located in Brisbane, Sydney, Melbourne and Adelaide and in New Zealand from Auckland, Wellington, Christchurch, Dunedin, Hamilton and Napier.
We are proud to be one of 131 companies from 21 countries on 5 continents, named on the Ethisphere Institute’s 2016 World’s Most Ethical Companies list for the fifth consecutive year.
Due to continued growth we are currently seeking 2 experienced and committed Liability Claims Consultants to join our corporate office located in Sydney CBD .
Responsibilities include but are not limited to:
Manage liability claims end to end, attend and run settlement conferences
Manage client accounts on a national basis
Interpret public liability policy wordings and applying accurately
Settling claims within client service instructions, company guidelines and delegated authority
Building and developing external business relationships
Attending client meetings where applicable
Preparing standard client reports within service instructions
Achieve monthly productivity level as designated by management
Comply with relevant legislation such as PIPA, and other relevant legislation / regulations and policy requirements
Resolve complaints in accordance with company guidelines
Identify opportunities for process improvement
Identify potential fraud/recovery indicators for claims where applicable
What we are looking for:
Minimum 3 years Public liability experience in property damage and personal injury (desirable)
Industry specific ANZIIF qualifications (desirable)
Flexibility and receptivity to change
Focused on customer / client
Excellent customer service skills;
Excellent communication and interpersonal skills
PC literate – Database and Microsoft Office
Time management and organisational skills
What we can offer you:
Attractive remuneration packaging
Flexible work hours
Staff referral incentive
Opportunities for ongoing education and development
Service recognition awards
Employee assistance program for yourself and immediate family members
Personal touches like weekly fruit bowls and birthday celebrations
The opportunity to work for a company that gives back to the community through our Gentle Bear program
If you think you can make a positive difference to our business we want to hear from you today!
Click on Apply for this Job.
Only people with the right to work in this country will be considered for this position.
Organization: GB International
Title: Claims Consultant | Liability
Location: Australia-New South Wales-Sydney
Requisition ID: 43837