Gallagher Account Coordinator in Omaha, Nebraska

We are Arthur J. Gallagher & Co. , one of the world's largest insurance brokers, providing a full range of retail and wholesale property/casualty (P/C) brokerage and alternative risk transfer services globally, as well as employee benefit brokerage, consulting, and actuarial services in the United States. We also offer claims and information management, risk control consulting, and appraisal services to clients around the world.

A division of AJG

Gallagher Benefit Services, Inc. (GBS) consistently stands out in a competitive marketplace as an employer of knowledgeable, highly skilled and high-reaching talent. We are a company that touches businesses and their employees on a personal level. At the core, our job is to help protect the health and well-being of employees and their families and provide for their financial security – all while allowing employers to attract and retain the people they need to grow and succeed. As you consider the value of working for us remember your talent, winning attitude and strong performance will be highly valued and will maximize your future potential.

What you'll be doing

  • The Account Coordinator will provide support to Sales and Account Management team on activities related to marketing, sales, and service of client and prospective client accounts.

  • You may be responsible for service/claim issues relating to clients/accounts in order to assist client facing Account Managers/Producers with such things as service inquiries, claims, billing, and/or administrative issues.

  • You will oversee and communicate team workflow and scheduling to improve effectiveness of team efforts toward relationship building and client retention.

  • You may ultimately be assigned direct responsibility over a small group of clients for hands on training purposes.

Do you have what it takes?

  • We hire critical thinkers who can jump in and quickly diagnose critical issues

  • We value communication. Experience in creating communications will get you off to a running start

  • We would love to see an individual who gets energy from serving customers

  • We'd love someone who feels proud when they effectively respond in highly sensitive situations

  • We look for someone who holds a deep understanding of the importance of professional business correspondence via e-mail/writing

  • We love sharing knowledge and look for people who enjoy a collaborative environment

  • We believe in "The Gallagher Way" and desire a teammate who appreciates our core values

What is required

  • You have a Bachelor's degree and 1 years of client coordination and/or claims management

  • You are at least 18 years of age

  • You have submitted an application or resume

U.S. Eligibility Requirements:

  • Interested candidates must submit an application and resume/CV online to be considered.

  • Must be 18 years of age or older.

  • Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation.

  • Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization.

  • Must be willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement, which require, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure.

Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.

Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, color, religion, sex, age, veteran status, disability, national origin, or any other legally protected status. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Job: Client Service/Account Management

Organization: GBS - Heartland Region

Title: Account Coordinator

Location: Nebraska-Omaha

Requisition ID: 42990