Gallagher Liability Claims Consultant in Queensland, Australia
Gallagher Bassett (GB) is Australia and New Zealand's premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co, with over 27,000 great people worldwide in over 140 countries.
We are proud to be one of 124 companies from 19 countries and representing 52 industry categories, named on the Ethisphere Institute’s 2017 World’s Most Ethical Companies list for the sixth consecutive year.
Due to continued growth we are currently seeking a Liability Claims Consultant to join our corporate office located in Brisbane CBD. This is an excellent role for a Claims Consultant that is looking to take the next step in their career.
Responsibilities include but are not limited to :
Manage liability claims end to end, attend and run settlement conferences
Manage client accounts on a national basis
Interpret public liability and professional indemnity policy wordings and applying accurately
Settling claims within client service instructions, company guidelines and delegated authority
Building and developing external business relationships
Attending client meetings where applicable
Preparing standard client reports within service instructions
Achieve monthly productivity level as designated by management
Comply with legislation such as Insurance Code of Practice and other relevant legislation / regulations and policy requirements
Resolve complaints in accordance with company guidelines
Identify opportunities for process improvement
Identify potential fraud/recovery indicators for claims where applicable
What we are looking for :
Claims experience in property damage and personal injury (required)
Claims experience in professional indemnity (desirable)
Industry specific ANZIIF qualifications (desirable)
Flexibility and receptivity to change
Focused on customer / client
Excellent customer service skills;
Excellent communication and interpersonal skills
PC literate – Database and Microsoft Office
Time management and organisational skills
What we can offer you :
Attractive remuneration packaging
Flexible work hours
Staff referral incentive
Opportunities for ongoing education and development
Service recognition awards
Employee assistance program for yourself and immediate family members
Personal touches like weekly fruit bowls and birthday celebrations
The opportunity to work for a company that gives back to the community through our Gentle Bear program
If you think you can make a positive difference to our business we want to hear from you today!
Click on Apply for this Job .
Only people with the right to work in this country will be considered for this position.
Agency candidates will not be considered for this role .
Organization: GB International
Title: Liability Claims Consultant
Requisition ID: 44332